What we're thinking about.
Perspectives on systems integration, automation, and what it actually takes to make modern operations run without friction.
Section 1 — Featured Posts
Shopify Retired Its REST Catalog API. Your Product Data Now Runs on MCP
Shopify quietly retired its REST Catalog API for MCP-based tools built on UCP. If your product data isn't structured for it, agents won't find it.
Law firm breaches this month trace back to one phone call, not malware
A phone call, not malware, caused the latest wave of law firm data breaches. Here is what managing partners and firm COOs should change first.
New York moves cannabis credit and delinquency reporting into Metrc
New York just moved its cannabis credit rules inside Metrc, and a new public dashboard runs on the same data. Here is what operators need to know.
Section 2 — Recent Posts
Recent writing
Shopify Retired Its REST Catalog API. Your Product Data Now Runs on MCP
Shopify quietly retired its REST Catalog API for MCP-based tools built on UCP. If your product data isn't structured for it, agents won't find it.
Law firm breaches this month trace back to one phone call, not malware
A phone call, not malware, caused the latest wave of law firm data breaches. Here is what managing partners and firm COOs should change first.
New York moves cannabis credit and delinquency reporting into Metrc
New York just moved its cannabis credit rules inside Metrc, and a new public dashboard runs on the same data. Here is what operators need to know.
The efficiency paradox starts at your front door
Your firm adopted AI and got faster. The prospect who called Thursday at 4:47 still got voicemail. Here is where the growth leaks, and what to fix in what order.
Your catalog is an API now: architecting for agentic commerce before the protocols harden
AI shopping agents ship in five production deployments today. Here is how complex operators should structure data, payments, and inventory before the protocols set.
Section 3 — Services Redirect
Ready to stop reading and start fixing?
The problems we write about are the same ones we solve every day. If any of this sounds familiar, let’s talk about what it would take to get your stack running the way it should.
Systems Integration
Connect your ERP, CRM, POS, and commerce platforms into one coherent operating layer.
Cannabis Operations
Compliance-first integration across Metrc, point-of-sale, and back-office systems.
eCommerce & Retail
Real-time inventory, order routing, and storefront-to-warehouse data integrity.
Professional Services
Billing, time-tracking, and project management systems that scale with your team.
